Information for your safety

Take good care of your documents! Only give your documents such as your passport or other identification papers to trustworthy people. For security reasons, take photos of your documents with your mobile phone and save these photos so that you can access them if you lose your documents. It is also best to email the photos to trusted people and yourself for security.

It is best to carry cash directly with you and keep a close eye on your luggage. If you have a credit card, remember the number in case you lose it.

If you arrive at a (private) accommodation and do not feel safe there, leave it and contact a counselling centre or a trusted person.

If you are approached by strangers in places such as initial accommodation centres or train stations and do not have a good feeling or do not feel safe, do not get involved with these people! There are many people who are happy to help refugees – but unfortunately there are also people who take advantage of the current situation.

Inform trusted people like friends or family about where you are. You can also agree on a code word to use if you are in danger and cannot speak freely.

Important emergency numbers:
OM hotline 0800 505 501, or
Help hotline for violence against women: 0800 116 016
Police: 110, ambulance: 112

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